Due to the Covid-19 pandemic, the delivery of our products will take longer than usual.

Frequently Asked Questions

Yes, you have to register to shop at panna.world.

You can register by clicking on the registration icon on our website. After which you will get regular updates and can avail of all the services offered at Panna.

Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensure a secure shopping transaction for you. Rest assured, your data will remain secure with us.

There are no charges for registration on panna.world.

Yes, It can be done in “My Account” section.

We do not store/retain your credit card information. If you suspect any such thing, then please report this immediately to your bank.

You can cancel your online order before the product has been shipped. Your entire order amount will be refunded. You can cancel an order in an easy step: E-mail us at thepannagroup@gmail.com.

Once your shipment is booked from our end you will be receiving a system-generated mail with courier details. You can track your order status using the same details on the courier’s website.

If a wrong shipment has been delivered to you, please contact our customer care within 24 hours of receiving the delivery.